We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform, whether through our website or mobile application.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
- Mobile number
- Name (if provided)
- Email address (optional)
- Payment details for deposits or withdrawals
- KYC documents (if applicable)
b. Non-Personal Information:
- Device type and model
- IP address
- Browser type and version
- App usage statistics
- Game interactions and preferences
2. How We Use Your Information
Your information may be used for the following purposes:
- To create and manage user accounts
- To process payments and withdrawals
- To improve our services and user experience
- To communicate updates, offers, or support messages
- To detect and prevent fraud or suspicious activity
- To comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Cookies and Tracking Technologies
We may use cookies or similar tracking technologies to enhance your experience. These technologies allow us to:
- Remember your login credentials
- Analyze platform usage
- Provide personalized game recommendations
- Track performance for analytics and improvement
You can manage or disable cookies via your browser settings, though some features may not function properly as a result.
4. Sharing of Information
We may share your information with:
- Payment processing partners (e.g., UPI, Paytm, banking APIs)
- Government or legal authorities (if required by law)
- Authorized third-party vendors providing security, analytics, or support services
All data shared with third parties is limited to what is necessary for them to perform their services.
5. Data Security
We use industry-standard encryption and security protocols to protect your data. Access to your account is secured via password and/or OTP verification. Despite our efforts, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute protection.
6. User RightsAs a user, you have the right to:
- Access or review your personal data
- Request correction or deletion of inaccurate data
- Withdraw consent (where applicable)
- Close your account at any time
To exercise any of these rights, please contact our support team using the details below.
7. Data Retention
We retain user data only for as long as it is needed to:
- Provide services
- Comply with legal or regulatory requirements
- Resolve disputes
- Enforce our terms and policies
After this period, data is securely deleted or anonymized.
8. Children’s Privacy
Our services are intended for users aged 18 years and above. We do not knowingly collect personal data from individuals under the age of 18. If we discover that a minor has registered, we will take steps to remove their account and associated data.
9. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any information.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updated versions will be posted on this page with a revised effective date. We recommend reviewing this page periodically to stay informed.